Privacy Policy

Last Updated: August 29, 2026

Claybird Studio respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information when you visit our website, register for a program, purchase a product or service, join our mailing list, or otherwise interact with Claybird Studio.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Billing and contact information

  • Class, workshop, membership, event, or camp registration information

  • Information submitted through contact forms, applications, waivers, or other forms

  • Parent or guardian information when registering a minor

  • Communications you send to Claybird Studio

Our website and third-party service providers may also automatically collect certain technical information, such as your IP address, browser type, device information, and website activity through cookies or similar technologies.

How We Use Your Information

Claybird Studio may use your information to:

  • Process registrations, memberships, purchases, and payments

  • Communicate with you about classes, workshops, memberships, events, camps, pottery pickups, schedule changes, or other studio-related matters

  • Respond to questions and customer service requests

  • Maintain studio records and administer our programs

  • Send newsletters, studio announcements, class registration information, promotions, or other marketing communications when you have subscribed or otherwise agreed to receive them

  • Improve our website, programs, services, and customer experience

  • Meet legal, accounting, safety, or administrative requirements

Payments

Online payments may be processed through third-party payment processors, such as Stripe, Square, PayPal, or other providers we may use.

Claybird Studio does not directly store your complete credit or debit card information when payments are processed through these services. Payment information is handled according to the privacy and security practices of the applicable payment processor.

Email Communications

If you subscribe to our mailing list or opt in to receive marketing communications, we may use your name and email address to send studio news, registration announcements, special offers, and other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting Claybird Studio.

Claybird Studio does not sell or rent its mailing list or personal information to third parties for their own marketing purposes.

Third-Party Services

Claybird Studio uses third-party services to operate our website and business. These may include website hosting, registration systems, email services, payment processors, scheduling tools, analytics providers, and other business platforms.

These providers may receive or process personal information when necessary to provide their services to us. Their handling of your information is also governed by their own privacy policies and terms.

Cookies & Website Analytics

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, remember preferences, and improve the website experience.

Some cookies may be provided by third-party services integrated with our website.

Your browser may allow you to block or delete cookies. Doing so may affect the functionality of certain portions of the website.

Children's Privacy

Claybird Studio offers classes, camps, workshops, and other programs for children. Registration for programs involving minors should be completed by a parent or legal guardian.

We may collect information about a child when reasonably necessary to administer a program, maintain appropriate emergency or registration records, communicate with a parent or guardian, or provide accommodations requested by the family.

We do not knowingly use children's personal information for unrelated marketing purposes or knowingly collect personal information directly from children through our website without appropriate parental or guardian involvement.

Parents or guardians may contact Claybird Studio regarding personal information associated with their child's participation in our programs.

Photos & Media

Claybird Studio may photograph or record studio activities in accordance with the photography and media consent terms applicable to our programs.

If you have questions or concerns regarding the use of an image of yourself or your child, please contact Claybird Studio.

How We Share Information

Claybird Studio does not sell your personal information.

We may share information with service providers when reasonably necessary to operate our business, process payments, manage registrations, send communications, maintain our website, or provide services to you.

We may also disclose information when required by law or when reasonably necessary to protect the safety, rights, or property of Claybird Studio, our customers, students, staff, or others.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and financial records, comply with legal obligations, resolve disputes, and enforce our agreements.

Different types of information may be retained for different periods depending on their purpose and applicable requirements.

Your Information & Choices

You may contact Claybird Studio to:

  • Ask what personal information we maintain about you

  • Request that inaccurate information be corrected

  • Request deletion of certain personal information, when reasonably possible and subject to legal or business recordkeeping requirements

  • Unsubscribe from marketing communications

  • Ask questions about how your information is used

Security

We take reasonable administrative and technical measures to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

Claybird Studio may update this Privacy Policy periodically to reflect changes in our services, website, business practices, or legal requirements.

The most current version will be posted on our website with the updated date shown at the top of this policy.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Claybird Studio
15 W. Main Street
Dryden, NY
Website: www.claybirdstudio.com / Email: info@claybirdstudio.com